Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3 to 5 business days within the UK, while international delivery times vary between 7 to 14 days depending on your location.
What is your return policy for fashion items?▼
We offer a 30-day return policy. Items must be in their original, unworn condition with all tags attached to qualify for a full refund or exchange.
Which payment methods do you currently accept?▼
Spiral Direct accepts all major credit and debit cards, including Visa and Mastercard, as well as secure express checkout options like PayPal and Apple Pay.
How do you ensure the quality of your clothing?▼
Our garments use high-quality, skin-friendly dyes and durable fabrics. Each piece undergoes rigorous quality control to ensure the intricate gothic prints remain vibrant after washing.
